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India Business Bulletin (August 2020)

In an affidavit filed before the Supreme Court, the DGCA has stated that all tickets booked by passengers in domestic and international airlines between the first two phases of COVID-19 related lockdown, i.e. 25 March to 03 May 2020 will be fully refunded. The affidavit of DGCA also states that if airlines are unable to issue refunds due to financial distress, then they shall provide a credit shell to the passenger equal to the amount of fare collected, which shall also be transferrable.

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